Bristo Mart(hereby referred to as “Bristo Mart”, “we”, “our” or “us”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. “www.Bristo Mart.store” hereby referred to as “our website”.
By accepting our Website Terms or by visiting our website you are accepting and consenting to the privacy policy and cookies described in this Privacy Policy.
Information We May Collect
As part of standard business protocol, we may be required to collect and process the following data. Information is collected by populating forms on our website and also corresponding and providing information to us via email, over the telephone, or otherwise. The information collected may include but is not limited to:- Name
- Email address
- Billing address
- Delivery address
- Telephone number
- IP address
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- If you contact us via our “Contact Us” page, we may keep a record of any CV’s and Cover Letters sent.
- Details of your visits to our website and the resources that you access.
Using Your Personal Information
a. Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfill these purposes:- To help us to identify you when you contact us.
- To help us to identify accounts, services, and/or products that you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the Personal Data you have provided and/or any information we hold about you and Personal Data from third-party agencies (including credit reference agencies).
- To help us to administer and to contact you about improved administration of any accounts, services, and products we have provided before, do provide now or will or may provide in the future.
- To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
- To help to prevent and detect fraud or loss.
- To allow us to contact you in any way (including mail, email, telephone, visit, text, or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so.
- We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
- We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
- If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
- If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
- We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause “a” or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit and debit card payments and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organizations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.
- We may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search. Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from the application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organizations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt collection and fraud prevention. This includes those who have moved house and who have missed payments.
- If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organizations. We, and other credit and insurance organizations, may also use technology to detect and prevent fraud.
Recipients of personal data:
Bristo Mart is required to transfer the personal information provided by its customers to third parties in order to fulfill contractual obligations. The following are categories of recipients that customer information could be transferred to:- Customer relationship management (CRM)
- Data Centres
- Customer Satisfaction Review Partners
- Email Marketing Providers
- Text Marketing Providers
- External IT Providers
- Payment Providers
- Accountancy Services
- Delivery Fulfilment Partners
- Corporate Partners that have referred you to Bristo Mart